Frequently Asked Questions
WHAT TYPE OF CAKES & CUPCAKES DO YOU MAKE?
We make cakes for any occasion. We do a variety of cake flavours including butter cakes, mud cakes, red velvet and fruit cakes. We also do a variety of finishes including buttercream, fondant and even naked! When it comes to cupcakes we have a yummy range including 'Flake Out' , 'Malteser Madness' and 'Cherry Ripe'. We can also cater for your business function with our corporate cupcakes and even gorgeous gift boxes
DO YOU HAVE A RETAIL OUTLET?
No, we are a home-based business in Lake Macquarie. But we do consultations by appointment and can also offer you a sample of our products as part of your consultation (additional charge applies)
WHAT SIZE CAKES DO YOU DO?
DO YOU MAKE EGG, NUT & GLUTEN FREE CAKES?
Yes we can do these, however we cannot guarantee that our cakes can be 100% allergen free due to the regular use of eggs and dairy products in our kitchen. We suggest that if the allergy could possibly be life threatening, that you seek specialist advice.
HOW DO YOU DETERMINE HOW MUCH A CAKE COSTS?
This is often the most common question people ask and rightly so. Clients will often have a dollar figure in mind and know roughly how many guests they have to feed. We work on a base 'cost per serve' pricing structure for all our celebration and wedding cakes.
We then consider a number of factors including what type of finish you want on your cake and the complexity of the decorating involved. We know that price is always a factor, so we will work with you to ensure we can do our best to meet your budget.
Unsure what size cake you would like? Take a look at our SERVING SIZE CHART
HOW DO I ORDER A CAKE?
Head to our contact us page and provide as much detail as possible, or send us a private message via our Facebook page (minimum 3 weeks notice required and subject to availability). We will provide you with a no obligation quotation, and if you accept, we request a minimum $50 non-refundable deposit be paid within 7 days of ordering, and the remainder one week prior to pick-up/delivery.
We encourage you to search the internet and magazines to find exactly what you are looking for. People will often send us a picture and say "I want this", and we will work with you, your requirements and budget to ensure you get what you want.
CAN YOU DELIVER MY CAKE?
Of course you can, and with wedding cakes we strongly recommend it. In some cases there are last minute additions we need to put on the cake at the time of setup, and of course it is one less thing you or someone else needs to worry about on the day. However whether you pickup or have your cake delivered, once you have taken possession of the cake we cannot be held responsible for any 'incidents' that may occur afterwards.
WHAT DO I DO IF I HAVE ANY LEFT OVER CAKE?
We will include a set of 'care instructions' for your cake including where to store the cake and what to do with any leftovers beside eating them!